Integrations

Featurebase on a Custom Domain (Cloudflare)

Set up a Featurebase feedback board on a custom subdomain with Cloudflare, including the redirect rule needed for ShowUpInAI domain verification.

If you use Featurebase (a feedback and roadmap tool) on a custom subdomain like feedback.yourdomain.com, and you want to verify that subdomain in ShowUpInAI, you need a Cloudflare redirect rule. This guide walks through the full setup.

Why a redirect rule is needed

Featurebase handles all requests to your custom domain. When ShowUpInAI tries to verify ownership by requesting feedback.yourdomain.com/abc123.txt, Featurebase intercepts that request and returns a 404 — it doesn't know about your verification file.

The Cloudflare redirect rule intercepts that specific verification path before the request reaches Featurebase, and redirects it to ShowUpInAI's verification endpoint instead.

Setup steps

1

Configure Featurebase custom domain

In the Featurebase app settings, find "Custom Domain" and enter your subdomain (e.g., feedback.yourdomain.com).

2

Add a CNAME record in Cloudflare

In Cloudflare DNS, add a CNAME record pointing your subdomain to Featurebase. Keep the proxy enabled (orange cloud ON).

Cloudflare DNS settings showing a CNAME record for feedback subdomain pointing to customdomains.featurebase.app with proxy enabled
Add a proxied CNAME record pointing your feedback subdomain to Featurebase.
3

Wait for Featurebase to confirm

Featurebase usually activates the custom domain within a few minutes. Check the Featurebase settings page for confirmation.

4

Get your ShowUpInAI verification details

In the ShowUpInAI dashboard, go to your domain verification settings. In the "Redirect" tab copy the source `https://yourdomain.com/abc123.txt` and destination `https://app.showupinai.com/api/r/<domainId>/<key>`.

ShowUpInAI verification dialog showing the Redirect tab with source and target URLs
Copy both URLs from the Redirect tab — you'll need them for the Cloudflare rule.
5

Create a Cloudflare redirect rule

In Cloudflare, go to Rules → Redirect Rules → Create rule. Set: When hostname equals feedback.yourdomain.com AND URI path equals /<your-verification-key>.txt, then static redirect to https://app.showupinai.com/api/r/<domainId>/<domainKey> with status 301.

Cloudflare Redirect Rules page showing the hostname and URI path conditions with the redirect target URL
Configure the redirect rule with the exact hostname, path, and target from ShowUpInAI.
6

Verify in ShowUpInAI

Save the Cloudflare rule, then click "Verify" in your ShowUpInAI dashboard. The redirect is followed and verification completes.